Customer support
Exceptional service. Guaranteed.
We're Here to Help!
At Sculpt, we’re committed to providing exceptional service and ensuring you have the best experience with our premium yoga and exercise mats. Whether you have questions about your order, need product recommendations, or are interested in partnerships, we’re here to assist you.
For personalized support, please fill out the form below, and a member of our customer care team will respond promptly.
Frequently Asked Questions
Find quick answer to most common questions.
Product usage and care
Yes, our mats are designed to provide excellent grip and cushioning, making them ideal for various yoga styles and fitness routines.
To clean your mat after use, wipe it down with a damp cloth. Avoid using harsh chemicals or submerging it in water. Allow it to air dry before rolling it up.
For instructions on thorough cleaning, visit our page on How to care for your Sculpt mat.
Orders and Payments
Browse our products, add desired items to your cart, and proceed to checkout.
We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal and electronic wallets (ApplePay, Google Pay)
Within Poland, BLIK payments are accepted.
If you need to change or cancel your order, please contact us immediately (fill in the form below). We will do our best to accommodate your request if the order hasn't been processed yet.
Shipping and Delivery
Yes, we ship our products worldwide.
We offer free shipping within Poland. For international deliveries, shipping costs and delivery times vary based on the destination.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
If your order is delayed, please contact us (fill in the form below) and we will assist you promptly.
Returns and Exchanges
If you feel your Sculpt mat is not right for you, you have 14 days from the day of receiving the product to return it.
More details on our Returns and Exchange Policy
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
In case of damages, please email us at sculpteu@gmail.com.
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